When running a business, it is highly crucial to keep your communication channels coherent. All your employees have to use the same email system in order to maintain a decent workflow. Moreover, this system has got to be secure and reliable. For this reason, many business and startup owners resort to special and custom email services like Zoho mail.
The Zoho mail company has worked for years to optimize its features, providing relevant services which have made them one of the best tools on the market. Yes, it can not really be compared to the well-known G Suite platform, but it surely has a number of advantages when in comparison to this email giant and other electronic mail counterparts. With many awesome settings and options, Zoho mail is not just your typical inbox— there’s more to it.
This Zoho mail review will focus primarily on the product’s email deliverability services, Zoho mail integrations, its collaboration tools, Zoho mail cost, and other tasks to take your organization’s performance to the next level. Let’s get started, shall we?
About Zoho Mail Company
So what is Zoho mail, after all?
Long story short, it is on the list of the best cold outreach tools for your company. Zoho mail services are, first and foremost, encrypted (read: super secure). This also means that all your data is safely stored in their secure database and not a single person can access or edit it. Not too bad for privacy, right?
With the Zoho mail service, you can create new emails and streamline them within (and outside) your company. This way, you can coordinate all your emails in a single location. Just create custom (that is, domain-based) addresses for all your colleagues and work in the same electronic space. It’s basically like one family having the same last name. You can also arrange suitable groups for various departments, create relevant folders, and name them appropriately. Pretty normal, right? Well, it is.
Plus, Zoho mail offers terrific integration (or, collaboration) stuff. For example, you can use Slack without any limits with Zoho mail. This way, your letters will be brought directly into your Slack channels, so you won’t have to go back and forth. In Slack, you can easily send emails, read, and discuss them.
So, the bottom line is, Zoho Mail is like Gmail but a bit pricier and with amazing collaboration features. Is this something your business needs? Then definitely give it a shot.
Zoho Mail Features
Now, let’s talk about Zoho’s features and discuss the details. We have already covered the most iconic Zoho features, but now it’s time to take a closer look at them. So, here are the functions that Zoho offers:
- email suite — thanks to this, all your email necessities stay grouped: notes, calendar, tasks, contacts, and arrangements. Say, you receive an email about a planned meeting for the next week. All you have to do is highlight the important part (like date and time) and contextually create any of the above-mentioned items.
- control panel — it’s like driving a car. With Zoho mail’s control panel, you’re capable of managing all your work aspects, such as mailbox organization, spam policies, user data customization, and even restrictions. In the control panel, you can also set up two-step authentication for all your employees.
- custom domain — as it has been mentioned, a company’s domain isn’t the last thing on the list of important business aspects. The same domain helps distinguish between organizations and startups, allowing your team to separate their teammates from other companies’ teammates. A custom domain is also a terrific opportunity to enhance your visibility on the market, increase credibility, create high standards for the future, and just express your company’s identity in general. The great news is that the Zoho Mail company does offer customized domains!
- security — any Zoho mail review will tell you that security is among the business’s strong points. Folks at Zoho, in their turn, do everything in their power to provide the privacy of your data on all levels: physical security (the best hardware and reliable data centers), electronic data protection (DMARC, spam filters, malware spotting), encryption (extra protection of emails from unwanted users), secure email access (unusual activity reports, single sign-ons), certificates (security proof).
- email retention — email exchanges are the biggest source of important information in any business communication. But with Zoho’s eDiscovery, you are able to search, retain, track, and discover any information you want. And the best part — exactly when you want to do it.
- data migration — migrating your electronic data has never been easier. It doesn’t matter which email service you used to use as Zoho ensures a quick and reliable transition from any email provider. It shifts all your letters, folders, and all other pieces of precious data.
- mobile version — Zoho is also great with apps. You can still send different emails and coordinate your team’s work from a comfortable mobile version of the service. Credits go to Zoho API, in particular.
- offline access — Zoho workers do their best to provide offline and uninterrupted access to your emails. All Zoho Mail reviews keep emphasizing the same thing: with Zoho, your email access doesn’t rely just on Wi-Fi.
Zoho seems pretty perfect at this point. Is that so? Let’s see.
Zoho Mail Review: Pros and Cons
Let’s go over the business’ advantages one more time.
Here are the pros:
- storage — Zoho mail offers tremendous storage services for their price. You won’t come across any other brand offering as much storage as this one.
- collaboration — when it comes to collaboration features, there aren’t really any Zoho Mail alternatives. The platform makes working in a team extremely easy. All you have to do is sign up for their plan and from there, they will guide you toward your next steps.
- privacy — as it has already been mentioned, Zoho provides immense privacy to its users. While using this tool, you can be 100% sure that your data is safe and sound and that nobody else can access it (besides, of course, you and your desired recipient).
- simplicity — Zoho’s designers and developers have worked really hard to make the product super easy to use. This way, Zoho Mail customers all claim that the service is extremely user-friendly. This way, it works perfectly well both for beginners and experts in the industry.
- migration — this aspect can’t be highlighted enough. After all, shifting from one email system to another completely new one sounds like a lot of trouble. For this reason, thousands of business owners reject the idea of switching to Zoho. But the company’s easy migration feature makes the process a piece of cake. Easily transition to Zoho from any emailing system!
Now, the most interesting aspect. What’s not exactly great about Zoho Mail?
Well, here are the cons:
- navigation — Zoho’s navigating system is truly confusing to some users.
- integrations — while the service does provide the opportunity to connect with other apps, some of the major ones aren’t an option with Zoho. For example, Zoho can’t integrate with Zoom. Not precisely convenient, right?
- speed — the platform isn’t always quick. Sometimes, you have to go back and forth a couple of times before the program actually starts browsing.
- free plan — the free plan is quite limited, but we’ll talk more about that later.
- not for everybody — yes, Zoho mail is pretty perfect for business use, but when it comes to private users, it’s not that ideal. While this point may seem dubious, you have to consider it before buying the product.
Alrighty! Let’s move to a more interesting aspect.
Zoho Mail Pricing
Zoho Mail pricing is actually a bonus “pros.” Many people praise the platform for offering low prices for its product. Well, for a good reason.
First of all, Zoho offers a (yes) limited yet free fifteen-day trial, for which you won’t even need to enter your credit card details. Then, there is a “Mail Lite” plan, which costs only €0,90 per user if billed annually. With Mail Lite, you’ll get multiple-domain email hosting, offline access to your emails, eWidget, electronic recalling, sharing of folders, and many other perks (check the official website). This Mail Lite option gives you 5GB for each user, but there is another version of the plan — a 10 GB one, costing €1,13 per user.
Another pricing option is the “Workplace”, which is worth €3 per user monthly. With it, you receive a full suite of communication with software for presentations, a web Wordprocessor, a file manager, instant collaboration via chat, and other cool features.
Finally, the most popular one is the Premium version. It is worth €3,60 a month and provides you with all Mail Lite features, plus attachment options (up to 1 GB), email restoration & backup, labeling, eDiscovery, and other cool stuff. So it’s up to you which plan to choose.
Zoho Mail Support
Zoho offers an extensive support system to its clients. You can contact the support team 24/7, at any time of the day, by submitting a form on their website: https://www.zoho.com/mail/contact.html.
You can also send them an email to firstname.lastname@example.org (or email@example.com, if you are dealing with a sales issue). Plus, customers can always call them at +1 844-755-5753 (a USA phone number). However, calling is only available to paid Zoho users.
Now that you know all about Zoho Mail, you are able to make a fair choice on whether or not to buy one of its plans. Of course, it has its advantages and downsides, but what service doesn’t? When deciding on Zoho, the best strategy is thinking about whether you need it for personal or business goals, and then moving from there. So don’t hesitate!